Former Wells Fargo employees in the Los Angeles region say the bank had another way of chiseling clients: Improperly charging them to extend their promised interest rate when their mortgage paperwork was delayed. The employees say the delays were usually the bank’s fault but that management forced them to blame the customers.
The CEO is not the only leader who should be held accountable at Wells Fargo. Where were its board members, who are empowered and duty-bound to set, monitor, and assure ethnical corporate behavior from the top down?
“Really shocking isn’t it? One of the nations’ biggest banks bullying thousands of employees into committing fraud against unsuspecting customers,” Clinton told a crowd in Toledo.