Tag: holiday shopping
United States Postal Service (USPS)

Postal Service Faces ‘Unprecedented’ Holiday Weekend Delays

Reprinted with permission from Alternet

The United States Postal Service (USPS) is currently inundated with "unprecedented volumes of mail" as Americans report package delays amid the Christmas holiday weekend.

According to the USPS website banner, the mail carrier is "experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19." The Hill reports that the staggering increase in package volume and the limited number of employees due to the pandemic has created a number of problems for the mail carrier.

On Dec. 14, USPS released a statement urging Americans to keep shipping deadlines in mind when placing time-sensitive as they braced for Dec. 14-21, which was described as the "busiest mailing and shipping week" of the year.

"This has been an extraordinary year of unprecedented challenges given the COVID-19 pandemic — and the Postal Service is expecting significant increases in the volume of mail and packages," the statement read. "Sunday delivery has been expanded in select high package volume locations, and the agency already delivers packages on Sundays in most major cities. Mail carriers will also deliver Priority Mail Express packages for an additional fee on Christmas Day in select locations."

However, prior to the release of that statement, many people had already reported substantial delays. While speaking to the Associated Press, Austin Race, of Grand Rapids, Mich., placed an order for his father's Christmas gift on Nov. 30. Despite having a 2-day shipping priority and placing the order long before the USPS deadline, his package was still delayed. In fact, as of Thursday, Dec. 24, the package still had not been delivered.

"I do understand the situation, but it's still kind of frustrating," Race said.

Others have faced package delivery challenges due to inaccurate notifications. A woman in Ann Arbor, Mich., told the publication that "Christmas ornaments she ordered Nov. 17 got stuck in Detroit, despite a Dec. 11 message from the postal service stating that it had already arrived at its destination in Columbus, Ohio."

"I was frustrated last week thinking, 'C'mon, get here,' but now I am just sort of laughing it off," she said.

The latest news about USPS comes just months after Trump-appointed postmaster general Louis DeJoy found himself at the center of controversy for incorporating unprecedented rollbacks that delayed the delivery of mail as the presidential election approached.

At the time, DeJoy was widely accused of making the changes to directly kneecap mail-in voting—an age-old voting method President Donald Trump had waged war against for several months. Although the House approved $25 billion in emergency funding back in August to reverse DeJoy's operational changes, it appears the damage had already been done.

How to Protect Yourself Against Cybercrime This Holiday Season

How to Protect Yourself Against Cybercrime This Holiday Season

As Santa begins to load up his sleigh and people across the country prepare for Yuletide fun, you mustn't forget to protect yourself against thieves who are looking to have a very Merry Crime-mas. As many people find out too late, 'tis the season to be burgled, with one car theft being reported every 41 seconds in the United States. But what you might not realize is that criminal activity can easily extend beyond the real world into the digital world -- and since we're spending a lot more time online getting ready for this year's festivities, it's essential that you protect yourself against seasonal cybercrime.

Internet crime, which involves the use of the web to communicate false or fraudulent representations to customers, is all too common in 2020. In fact, the pandemic caused countless businesses to ramp up their technological barriers due to widespread concerns about internet safety and data protection. Those efforts haven't necessarily done much to address how rampant cybercrime has become, however, as the FBI reported that internet-related criminal activities increased by a staggering 400 percent this year. And considering how much U.S. consumers spent online during Black Friday (a record $9 billion on retail websites), your online activities may be making you more vulnerable than you realize. From stolen credit card information to gift-giving scams, here are a few tips to keep in mind in your quest to avoid becoming a victim.

Use A VPN To Browse And Buy

Although the U.S. Postal Service is beyond overwhelmed due to the increase in online shopping this year, many people have still waited until the last minute to purchase gifts. If you're finishing up your holiday shopping online, you should always do so using a password-protected internet connection. Using public WiFi is extremely risky and can make it easy for your information to be stolen. But keep in mind that your private connection may not actually be enough. Many experts recommend using what's called a VPN (or virtual private network). Basically, VPNs put up an extra barrier between you and what you're doing on the internet; this makes it harder for hackers to get what they're looking for. They're easy enough to set up and use, so consider using one whenever you make a purchase online.

Change Your Passwords Regularly

If recent data breaches have shown us anything, it's that a single incident can result in massive damages for a single person. If you're using the same password for a bunch of different sites, one breach could put your personal information at-risk across multiple platforms. Even if you act fast, you'll still have to go through and change your password on tens of hundreds of sites to avoid the worst-case scenario. Failing to change your passwords regularly is a no-no, as well, since this will also make it easier for someone to gain access to your accounts. Consider investing in a password locker (perhaps even as a Christmas present to yourself!), which will keep track of all your account passwords and come up with more difficult-to-hack options to keep everything secure.

Don't Save Your Personal Info

It may be tempting to save your financial information to make the checkout process speedier, but this also makes it easier for criminals to access your information. Even if it takes a little longer every time you buy something, consider wiping any saved payment information from these accounts. That way, data breaches and hacks will be less fruitful for cybercriminals. It may also be helpful to use a service like PayPal or to make sure that your payment methods provide adequate fraud protection -- just in case you forget to clear your info prior to a breach.

Think Before You Click

Your email inbox is probably chock-full of holiday deals. But you must remember that some emails should be opened at your own peril. From scammy links in phishing emails to unsecured websites, you need to do your due diligence before you click or tap. Make sure to verify email addresses prior to clicking on any shopping links and to ignore any suspicious texts or emails that refer to package delivery issues or too-good-to-be-true offers. View every electronic correspondence with a healthy dose of suspicion and always triple-check the sender before you engage in any way.

Steer Clear Of Gifting Scams

Gift-related scams happen all year round, but they're especially prevalent during the holiday season. Gift card scams may involve fraudulent messages that look like they come from friends or family members (either through email or through social media platforms) asking for help in the form of gift cards. Some fraudulent websites may also request payment for items with gift cards. The reason? They're almost impossible to track. Once the gift card numbers are handed over, there's a slim-to-none chance that you'll get your money back.

Speaking of social media, you should also stay away from so-called gift exchanges that run rampant on Facebook and other sites. "Secret Sister" and other similar exchanges ask you to provide some personal information and buy a gift for a recipient on the list in the hopes that you'll receive a present back from someone else. This scam operates just like any other pyramid scheme, as it's actually about recruiting other people to participate. These scams are actually illegal, so you'll want to scroll past (or even report) these posts when you see them.

If you do become the victim of an internet crime, it's important to remember that you aren't alone. As such, it's a good idea to report this crime to the FTC or another government authority to protect others from falling prey to the same schemes. While there are more than 800,000 sworn law enforcement officers now serving in the U.S., you may want to take the step of reporting the incident to the appropriate fraud agency before contacting law enforcement (particularly because your local police department may not be able to provide assistance due to jurisdictional limitations). You may also need to take the steps of reporting potential fraud to your bank or credit card company, change your passwords, and sign up for credit score reporting or even a freeze on your credit score. The agency to which you report the incident will be able to provide you with the exact next steps to take in regard to your specific situation.

While these tips won't stop all instances of cybercrime, they can raise awareness for many people who might otherwise be at-risk. During this holiday season, when we already have so much else to worry about, these tips can keep your information safe and ensure you protect what you have.

Getting Started: 4 Tips For Last-Minute Holiday Shopping

Getting Started: 4 Tips For Last-Minute Holiday Shopping

By Carolyn Bigda, Chicago Tribune (TNS)

With Christmas just a few days away, , you may be rushing to finish your shopping — or just getting started on your list.

According to market research firm NPD Group, 18 percent of consumers wouldn’t start their shopping until the last week before the holiday and another 21 percent were only half done buying gifts in early December.

With so much shopping left to do in such a short amount of time, snagging a deal will require some creativity.

“Are the deals going to be as plentiful as they were just a few weeks ago?” said Marshal Cohen, chief industry analyst at NPD. “Yes and no. There will be plenty of deals, but the longer you wait the less likely you are to get the sizes and styles you want.”

With that in mind, retail pros suggest that procrastinators use these shopping strategies:

––Stay flexible. This holiday season, there is not a must-have gift that only a few retailers have for sale.

“Basically, stores all have the same items,” Cohen said.

But this late in the shopping season, your selection will be more limited. “The wireless headset you want might not be available in black, but it will be in blue,” he said. To check off everything on your shopping list, be flexible.

––Check for new deals daily. Cohen also noted that given the lack of new or must-have products, retailers are likely to continue running promotions up until Christmas.

“No retailer wants to risk having you shop somewhere else,” he said. “Unless stores across the board are doing so great in terms of sales, which is not happening, you’re going to continue to see deals.”

But promotions could vary from day to day. If an item you want isn’t on sale, it may pay to wait a day or two to see if a discount is offered.

“More than in past years, we’re seeing retailers change their promotions,” said Casey Runyan, managing editor at Brad’s Deals, which scours the Web for store offers. “They’re throwing up a bigger percent-off code one day or dropping the minimum spend for free shipping another day.”

––Opt for in-store pickup. If you’re shopping online, keep in mind that, generally, free shipping was available only on orders made by Dec. 18, if not earlier.

If you missed the deadline, check to see if in-store pickup is available. With this feature, you shop online but pick up your item in store free and often on the day of purchase.

“At this point, pretty much every major retailer offers some type of in-store pickup option,” Runyan said. But, she cautioned, it might not be available for all products.

––Go for gift cards. If you can’t find the right size or color, or your gift won’t be shipped in time, consider giving a gift card instead.

This year, many stores and restaurants are offering promotions on gift cards — say, throwing in an extra $20 when you buy a $100 gift card — more so than in previous years, said Benjamin Glaser, features editor at DealNews, which tracks store promotions.

To find a list of such offers, go to www.dealnews.com (click on “All Deals,” then “Gift Cards”).

Or head to your local gas station. Runyan says she has found that local gas stations tend to offer big discounts on gift cards.

A gift card may seem impersonal, but it’s often better than the alternative.

Cohen said” “Procrastinators are out there grabbing what everyone else is grabbing, thinking it must be good. It usually makes for some interesting presents wrapped under the tree.”

ABOUT THE WRITER

Carolyn Bigda writes Getting Started for the Chicago Tribune. yourmoney@tribune.com.

©2015 Chicago Tribune. Distributed by Tribune Content Agency, LLC.

Photo: William Murphy via Flickr

 

3 Ways To Protect Yourself From Holiday Identity Theft

3 Ways To Protect Yourself From Holiday Identity Theft

By Caroline Banton, GOBankingRates.com (TNS)

The holidays are a great time for buying gifts — and also a prime time for thieves. But having your purse or wallet stolen in a busy mall might be the least of your worries this year when it comes to holiday shopping and identity theft.

Here are the best ways to protect yourself from different types of identity theft this holiday season.

STICK WITH FAMILIAR RETAILERS AND BRANDS

Popular holiday products are often similarly priced among reputable companies. Big brands monitor their competitors so that their prices are not undercut. Some immoral companies might advertise a product at an amazingly low price to attract your attention, but any deal that looks too good to be true probably is.

Robert Siciliano, an identity theft prevention expert with BestIDTheftCompanys.com, said to avoid any seller who appears to offer a vastly different product or price. He advised choosing brand names that you know rather than choosing the cheapest provider. “Stick with familiar retailers,” he said. “Unbelievably low prices are a red flag because competitors are always checking each other’s prices.”

BEWARE OF CUSTOMER REVIEWS

Online shopping and Google searches increase exponentially during the holiday season. In 2014, Google’s marketing insight service Think With Google reported that more than 92 percent of holiday shoppers intended to research gifts or make purchases online. But you shouldn’t always believe what you read online.

Online customer reviews can be written by anyone and might not be genuine.

“An unscrupulous seller may hire people to write favorable reviews,” Siciliano says. “Although one clue is that the same reviewer has reviewed tons of products, other reviews are crafted more cleverly. Identical reviews on different sites are suspicious.”

Rather than trust online reviews, ask your friends for recommendations on products. You can use your own social network to find more trustworthy information.

WATCH OUT FOR PHISHING

Scammers will be more active this holiday season, and email traffic confirming online orders and deliveries will exponentially increase. Never give out personal information online unless you initiated contact. For example, ordering online from a reputable store is typically safe, but if you receive an email asking you to go to another site to input personal information, you’re probably being scammed.

“The crook sends you the bait: an email that looks like it’s from a reputable company with a malicious link to a site that looks like the company’s requesting you turn over your username, password or credit card number,” said Siciliano. “Do this and the thieves will spend your money.”

Avoid scams by watching for emails that appear to be from a shipper or retailer. Check the email address and domain name of any sites and make sure they match that of the shipper or retailer exactly. Remember that no established company will require an email or password to be divulged by email or over the phone. Finally, don’t donate to charities until you have checked their legitimacy on sites like CharityNavigator.

Caroline Banton writes for GOBankingRates.com (), a leading portal for personal finance news and features, offering visitors the latest information on everything from interest rates to strategies on saving money, managing a budget and getting out of debt.

© 2015 GOBankingRates.com, a ConsumerTrack web property. Distributed by Tribune Content Agency, LLC.

Photo: B Rosen via Flickr